Safety Protocols

Your Safety Is Our Highest Priority

Sunrise Inn San Diego prioritizes the health and safety of our guests and staff above everything else. We’re committed to providing the safest possible environment, which includes strict adherence to guidelines issued by the county and state as well as comprehensive safety precautions recommended by the CDC. We train our employees to meticulously follow the highest standards in sanitation methods, and we’ve taken extra steps to enhance our usual procedures with preventive measures designed to add an
additional layer of protection for our guests and team members as well as our neighbors in the community. While it isn’t possible to entirely prevent the risk of exposure to infectious diseases, we’ve implemented new procedures that enhance our usual stringent standards of cleanliness so we can continue to provide our guests with outstanding service and exceptional comfort.

Guests Should Wear Masks & Practice Social Distancing

While you’re staying with us, we ask that you follow San Diego County’s safety regulations, which require people who are inside commercial businesses or waiting in line to enter them to wear masks. When you’re in a public area, please make sure your nose and mouth are covered and you remain at least six feet away from other people. For your convenience, we’ve placed signs throughout our hotel showing the proper ways to cover your face and maintain safe physical distancing practices. If you have any questions about the latest city, county, and state guidelines or our most current protocols for enjoying leisure activities while you’re with us, please contact the friendly staff at the front desk.

Safety Protocols Followed by Our Team Members

Because the safety of our guests and team members is our top priority, we’ve implemented the following special protocols:

• Team members are required to wear gloves and face coverings
• Social distancing is practiced at all times
• Team members have easy access to hand sanitizer and wipes
• Staff members are required to frequently wash their hands
• We provide employees with continuing COVID-19 guidance and training
• Every staff member’s temperature is taken before he or she starts work. If the employee has a high temperature, he or she will be required to return home

Cleaning & Disinfecting Protocols for Public Areas

To ensure maximum standards of cleanliness in the public areas of our hotel, we clean and disinfect high-traffic areas and high-touch surfaces several times a day as part of our normal cleaning procedures. These areas include, but are not limited to:

• Front desk
• Lobby
• Elevator buttons
• Handrails
• Light switches
• Door handles
• Ice machines

Enhanced Guest Room Housekeeping Protocols

To ensure our guests enjoy the cleanest, safest rooms possible, we’ve enhanced our cleaning protocols with additional procedures, including:

• Leaving rooms vacant for at least 24 hours between guests whenever possible
• Thoroughly sanitizing and cleaning all surfaces in every room between guests
• Disinfecting “touch points” such as remote controls, telephones, radios, and light switches
• Suspending stayover cleaning service to reduce the risk of virus transmission
• Providing additional toiletry items and exchanging dirty linens without direct contact
• Laundering all towels and linens at high temperatures
• Taking reusable collateral, such as menus and magazines, out of every room